Substitute Customer Service Assistant

The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Substitute Customer Service Assistant. The candidate for this position must be willing to work at any of the library’s 5 locations.

Position: Substitute Customer Service Assistant

Status: Hours vary depending on need

Salary:$12.65 per hour 

Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer, and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and weekends.

Job Responsibilities: Under the supervision of the Assistant Director, the Substitute Customer Service Assistant performs a variety of library procedures, including:

  • Provides quality circulation, reference, and reader‚Äôs advisory service to customers
  • Assists customers with the use of technology and electronic resources and devices
  • Provides new customers with information about the library; promotes library information, services, and programs
  • May assist with library programs
  • Addresses customer concerns and complaints; refers them to supervisor/manager when appropriate
  • Maintains the orderliness and organization of the collection
  • May provide Mobile Services support
  • May assist with cargo-related duties as assigned
  • Performs other duties as assigned

Interested persons should submit a completed job application, letter highlighting skills and experience, personal resume, and three personal references to:

Megann Hohman

Human Resources Specialist

Tuscarawas County Public Library System

121 Fair Avenue NW

New Philadelphia, OH 44663

Apply Online Now


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Employment Application 146.82 KB