Customer Service Assistant – Tusky Branch- $12/hour; 15 hours per week
Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and weekends.
Job Responsibilities:
Under the supervision of the Branch Supervisor, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:
- Provides quality circulation, reference, and reader’s advisory service to customers
- Assists customers with the use of technology and electronic resources and devices
- May plan, prepare, present, and/or assist with library programs
- Provides new customers with information about the Library; promotes Library information, services, and programs
- May prepare and coordinate customer collections
- Interprets customers’ needs and refers them appropriately
- Demonstrates a positive attitude and supports library goals and objectives
Job Requirements:
- Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills
- Computer knowledge including Internet searching, familiar with Microsoft Word, e-mail skills and file management
- Comfortable with Mobile Technology
- Tablets, E-readers, Laptop
- Digital downloads
Interested persons should submit a completed job application along with a letter highlighting skills and experience in relation to this job posting either online or send to:
Jennifer Groff
Human Resources Specialist
Tuscarawas County Public Library System
121 Fair Avenue NW
New Philadelphia, OH 44663
