The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Children’s Customer Service Assistant at the Main location. 

Position(s):  

Customer Service Assistant – Main Children’s 

Status: 

30 hours per week   

Salary: 

$12/hour plus benefits

Qualifications:  High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and some Saturdays.

Job Responsibilities: 

Under the supervision of the Children’s Services Manager, the Customer Service Assistant will perform a variety of library procedures; provide high-quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:

  • Provides quality circulation, reference, and reader’s advisory service to customers

  • May plan, prepare, present, and/or assist with library programs

  • Provides new customers with information about the Library; promotes Library information, services, and programs

  • Provides Mobile Services Support

  • May prepare and coordinate customer collections

  • Interprets customers’ needs and refers them appropriately

Job Requirements:  

  • Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills

  • Computer knowledge including Internet searching, familiar with Microsoft Word, e-mail skills, and file management

  • Comfortable with Mobile Technology

    • Tablets, E-readers, Laptop

    • Digital downloads

Interested persons should submit a completed job application, along with a letter highlighting skills and experience in relation to this job posting to:

 

Jennifer Groff

Human Resources Specialist

Tuscarawas County Public Library System

121 Fair Avenue NW

New Philadelphia, OH 44663

No phone calls, please.

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